Privacy Policy

1. Introduction

Welcome to Creding Technologies Private Limited. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services.

2. Information We Collect

Personal Information

• Name and contact information (email, phone number)
• Account credentials
• Professional information (role, experience level)
• Communication preferences and goals

Usage Data

• Voice recordings during practice sessions
• Session analytics and performance metrics
• Platform usage patterns
• Device and browser information

3. How We Use Your Information

We use your information to:

• Provide and personalize our AI coaching services
• Generate relevant practice scenarios
• Track your progress and provide feedback
• Improve our AI models and service quality
• Communicate with you about your account and updates
• Ensure platform security and prevent fraud

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data. Your voice recordings are encrypted and stored securely. We retain your data only as long as necessary to provide our services and comply with legal obligations.

5. Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers who help us operate our platform
• AI service providers (with anonymized data only)
• Legal authorities when required by law

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications
• Withdraw consent for data processing

7. AI and Voice Data

Your voice recordings are processed by AI to provide coaching feedback. These recordings are:

• Used only for your personal coaching sessions
• Not shared with other users
• Automatically deleted after 90 days unless you choose to save them
• Never used for training AI models without your explicit consent

8. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last updated” date.